The unconscious part of our brain abhors ambiguity and uncertainty. And patience is not its middle name. That’s unfortunate.
We work to eliminate as much uncertainty as we can as quickly as possible. But when we eliminate uncertainty, we necessarily eliminate novelty. And novelty is the starting point for creation and innovation. In eliminating uncertainty, we kill our shot at brilliance. We become derivative. All in the name of not having to learn to live with butterflies. —Jonathan Fields
In our haste to return to the illusory state of certainty, we tend to do things like jump to conclusions, accept the first answer or explanation that comes to mind (consistent with our mental model), act prematurely, or immobilize ourselves in endless rounds of rumination. (Rumination feels like problem-solving but it’s the opposite: problem-prolonging, if you will.)
By refusing to allow ourselves to simply observe the discomfort that accompanies ambiguity and uncertainty, we often deny ourselves another experience: the pure joy of the aha! moment when a solution presents itself. That may take an hour or several days—or even longer—but suddenly what was murky and inchoate becomes bright and clear. The path ahead becomes obvious.
I say the solution “presents itself” because although we tend to take credit for coming up with the brilliant idea or flash of insight, the part of our brain we identify with had little to do with it. It’s the unconscious that figured it out and then clued us in.
It’s interesting that the unconscious is equally capable of jumping to quick conclusions and of wrestling with an issue long after we’ve depleted our conscious capacity to think about it. In situations where a wrong conclusion isn’t likely to make a huge difference, jumping to one is probably more efficient. But when the issue or problem or project is bigger, it’s worth letting the unconscious mull it over for a while.
One of the reasons waiting this process out makes us squirm is that we have no control over it. It isn’t going to occur by the force of our will or on our timetable. When we try to make it happen we usually just end up getting in our own way and muddling the process.
Certainty Is Not Clarity
Although we frequently use the terms interchangeably, certainty is not a synonym for clarity.
Certainty itself is an emotional state, not an intellectual one. To create a feeling of certainty, the brain must filter out far more information than it processes. In other words, the more certain you feel, the more likely you are wrong. –Steven Stosny, Ph.D.
There’s a big difference between being unclear—not knowing which step to take—and being uncertain—not knowing what the outcome of taking that step will be. It’s important to distinguish between the two and to be able to recognize whether it’s a lack of clarity or the fear of uncertainty that’s getting in the way.
Certainty is an illusion—a somewhat comforting illusion, but an illusion nevertheless. There’s no way to predict the future, and randomness plays a much bigger role in our lives than we want to believe. So if we wait until we are certain of the outcome of our actions, we’ll never act because the outcome can never be certain. There are no guarantees in life.
The best laid schemes of mice and men often go awry. —Robert Burns
Clarity, unlike certainty, is not an emotional state. It’s a state of mind: unclouded, unobstructed, unambiguous. Clarity isn’t arrived at via a tortuous route. Unfortunately, since the unconscious part of our brain is biased against uncertainty, we are biased against it, too. This is another example of our brain using us instead of the other way around.
What you can do:
- Practice tolerating uncertainty and not being attached to the outcome by adopting an attitude of curiosity.
- Learn to distinguish between being unclear (not knowing which step to take) and being uncertain (not knowing what the outcome of taking that step will be).
It isn’t easy, but rather than trying to get back to comfortable and certain as quickly as possible, we can develop a tolerance for the discomfort. We can even learn to appreciate the uncertainty and the opportunity it presents for novelty. Whatever is on the other side of our current distress may be unimaginable to us now, but it could be brilliant. Why take the chance of missing out on something brilliant just to avoid feeling a little uncomfortable?
Additional reading: 12 Signs that You Lack Clarity
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