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Are You Thinking Outside the Box Yet?

July 31, 2015 by Joycelyn Campbell 2 Comments

boxIf you’ve ever felt stymied by the prospect of thinking outside the box, you may be relieved to find out that you can’t actually do that. The box is the mental model through which you view and interpret the world. You are always inside the box, in one compartment or another. The box constrains what you see, what you think, how you feel, and what you do. And the less aware of them you are, the more power these constraints have over you.

The concept of thinking outside the box comes from what is called the Nine-Dot Problem, first used by psychologist N.R.F. Maier in 1930. The task is to connect all of the dots by drawing four straight lines without retracing any lines or removing your pencil from the paper. The solutions to the Nine-Dot Problem all require you to extend your lines outside the “box” created by the dots.

box2

The box has come to represent all of the things that limit our thinking, so thinking outside the box means being able to transcend those limitations. In the 1970’s, thanks in part to psychologist J.P. Guilford and his study of creativity, thinking outside the box became a popular metaphor for unconventional and original—i.e., creative—thinking.

Your Mental Model:
Don’t Leave Home Without It.

Of course the concept of thinking outside the box has spawned some contrarians who suggest there are benefits to thinking inside the box. The assumption in both cases is that we have the option of thinking either inside or outside the box and can choose the location from which we think. But that’s not the case, since we don’t have the option of getting outside our mental model.

Just as the unconscious part of our brain monitors our breathing and heart rate to keep them in the normal (for us) range, it creates a model of the world that represents what’s normal in it for us. Our particular model of the world determines what we pay attention to, how we interpret and explain what we pay attention to, and the meaning we assign to events.

Our mental model is created and (mostly) maintained by the unconscious part of our brain, which is always running. We can’t access it directly to find out what’s in it. The contents are a combination of genetics, experiences, information, beliefs, skills and talents, and assumptions. Some of it is coherent; some of it isn’t. Some of it is stuff we want to have in there; some of it isn’t. In general, the best word to describe it is functional.

Although we’ve had a hand in programming our mental model over the course of our lives, it is being continuously updated according to our brain’s set of survival-based criteria. The unconscious part of our brain processes around 11,000,000 bits of information at a time, while we can consciously process only about 40 bits. If we had to rely on consciousness to get through the day, we would be in big, big trouble.

Fortunately, our mental model, operating outside our awareness, helps predict what’s going to happen next and “readies” us to respond appropriately. In fact, many researchers have referred to the brain as an anticipation machine. When the brain’s expectations aren’t met, it actually “protests.” That’s what underlies the feelings of surprise we experience.

As long as things are going according to plan, the brain can operate at a lower level of energy, which is what it prefers to do. When something unexpected occurs, it has to shift into a higher energy consumption mode.

Aha?

Since our mental model is the lens through which we view and interpret the world around us—and even ourselves—we can’t think outside it. Some theorists on the subject claim that insight is the result of thinking outside the box, but it isn’t. No matter how mind-blowing they may be, our insights still depend on what’s already in our particular box. This seems obvious when you consider it. Someone whose mental model includes a vast amount of experience and knowledge in a particular area is likely to have more and bigger creative insights than someone else who only dabbles in the field.

When we’re learning something new (e.g., a language, how to get around in an unfamiliar city, a new artistic technique), we have to rely heavily on the conscious part of our brain. But as we continue learning, more and more information is turned over to the unconscious part of the brain. We develop greater facility. We become faster and better in part because our brain is making associations and anticipating what is coming next. As this occurs, our mental model expands and we are able to see things differently, think different thoughts, and do different things.

The physical brain has a great capacity to be plastic, which means it can change, and in some cases, we can actually see what those changes look like.

In violin players’ brains, the neural regions that control their left hands, where complex, fine motor movement is required on the strings, look as if they’ve been gorging on a high-fat diet. These regions are enlarged, swollen, and crisscrossed with complex associations. By contrast, the areas controlling the right hand, which draws the bow, look positively anorexic, with much less complexity. —John Medina, Brain Rules

Complexity is the key. The more knowledge and experience we have in a particular area, the more complex our mental model will be. Experienced violin players can not only play more complex tunes, they can also identify more complex musical problems to solve. And they can solve them faster. The situation is the same whether we’re talking about an artist, a musician, a performer, a movie-maker, a chef, a businessperson, an athlete, a hobbyist, a writer, or a world leader.

If we want a brain that can think more complex thoughts and solve more complex problems, one thing we can do to help make that happen is get in the habit of moving.

Physical activity is cognitive candy. Exercise stimulates one of the brain’s most powerful growth factors, BDNF (brain-derived neurotrophic factor). According to Harvard psychiatrist John Ratey, “It keeps [existing] neurons young and healthy, and makes them more ready to connect with one another. It also encourages neurogenesis—the creation of new cells.” The cells most sensitive to this are in the hippocampus, inside the very regions deeply involved in human cognition. —John Medina, Brain Rules

Build a Better Box

Our brain can change, which means our mental model can change, too. Instead of trying to think outside the box, we’re better served by deliberately stretching and expanding it via physical activity, learning, exposing ourselves to new situations and different viewpoints—in short, by challenging ourselves.

New ideas are not spun from thin air. Creativity involves synthesizing, remixing, and re-envisioning what’s already inside the box.

Filed Under: Beliefs, Brain, Consciousness, Creating, Living, Mind, Unconscious Tagged With: Brain, Creative Thinking, Insight, Mental Model, Mind, Thinking Outside the Box

Feedback Loops: Use Them or Be Used by Them

July 17, 2015 by Joycelyn Campbell Leave a Comment

driver feedback signIt isn’t too much of a stretch to say that feedback loops make the world go round. Among other things, feedback loops keep machinery—both digital and analog—running smoothly, moderate our weather, and maintain homeostasis in our bodies. Feedback loops also function to either maintain or disrupt the status quo within businesses and other organizations, in politics, in the economy, in interpersonal relationships, and even in regard to our own behavior.

David DiSalvo calls feedback loops “the engines of your adaptive brain.” He says research across multiple disciplines—psychology, sociology, economics, engineering, epidemiology, and business strategy, for example—has validated feedback loops as a solid governing principle.

Day in and day out, we make decisions based on the results of feedback loops that run in our minds without our noticing. None of us stops to think through each stage of the loop—how the data we’ve gathered is being processed to lead us to our next action. And yet, even without our conscious monitoring, the loops just keep moving.

Decision-making requires conscious thought. So it may be more accurate to say we react based on feedback loops rather than that we make decisions. In the same way that our brain has criteria for evaluating the data provided by physiological feedback loops (in order to, say, maintain our body temperature and signal when we need to eat or drink—or stop eating or drinking), it also has criteria for evaluating the data provided by our mental, emotional, and behavioral feedback loops. The problem is that these criteria are part of our mental model of the world, much of which is unconscious, which means we’re not aware of it.

If we don’t stop to think through “how the data we’ve gathered is being processed,” we’re more likely to maintain the very habits of thinking and behaving we’re trying to change.

What Exactly Is a Feedback Loop?

The four stages of a feedback loop as described by science writer Thomas Goetz in Wired Magazine are:

  • Evidence
  • Relevance
  • Consequence
  • Action
A feedback loop involves four distinct stages. First comes the data: A behavior must be measured, captured, and stored. This is the evidence stage.
Second, the information must be relayed to the individual, not in the raw-data form in which it was captured but in a context that makes it emotionally resonant. This is the relevance stage.
But even compelling information is useless if we don’t know what to make of it, so we need a third stage: consequence. The information must illuminate one or more paths ahead.
And finally, the fourth stage: action. There must be a clear moment when the individual can recalibrate a behavior, make a choice, and act. Then that action is measured, and the feedback loop can run once more, every action stimulating new behaviors that inch us closer to our goals.

When it comes to behavior-related feedback loops, such as changing an old habit or starting a new one, the sequence looks more like this:

  • Action
  • Evidence
  • Relevance
  • Consequence
  • New Action (or Reaction)

Just about any activity generates feedback of some sort. The result of an action can be large or infinitesimal, desirable or undesirable. Ideally, you notice what happens and use the feedback to determine what to do next. If you’re driving your car along a snowy road and it begins to skid, the skid is evidence that road conditions require you to make some type of adjustment to your driving. The evidence is relevant to you because you want to avoid an accident, which is a potential consequence of not paying attention to the evidence. Your reaction might be to slow down.

That’s a fairly straightforward example. Another driving-related example, one you may have encountered and which Goetz wrote about in Wired, involves “dynamic speed displays,” also called driver feedback signs. These speed limit signs include radar sensors attached to digital readouts that flash your vehicle’s speed once you get in range. Driver feedback signs have been so successful in decreasing speeding they’re springing up in more and more locations.

The basic premise is simple. Provide people with information about their actions in real time (or something close to it), then give them an opportunity to change those actions, pushing them toward better behaviors. Action, information, reaction. 
The Premise May Be Simple, But the Process Isn’t.

The apparent result of an action we’ve taken—the evidence—must first be interpreted before we can proceed through the steps of the feedback loop to determine how to react. A roadside sign that tells you both the speed limit and your current speed provides you with straightforward, unambiguous evidence. If all the evidence we were faced with was similarly unambiguous, our lives would be much less complex and our decisions would be much easier to make. Alas, such is not the case.

As stated above, DiSalvo says we make decisions based on the results of feedback loops, but even in cases where we’re making decisions rather than simply reacting, it would be more accurate to say we make decisions based on our interpretation of the results of feedback loops.

Because we perceive the world through our particular mental model, we’re predisposed to interpret the results of our actions in certain ways. This can be problematic in general, but it’s especially so when we’re presented with negative evidence. Things didn’t work out the way we planned; we did something other than what we intended or wanted to do; or we’re faced with unexpected obstacles. The most useful way to respond to such information is to look at it objectively. We tried something and it didn’t work. We can then try to figure out why it didn’t work and decide whether to try it again or to try something else.

Instead of viewing the negative results of our actions objectively, however, we’re prone to interpreting them as evidence of failure. Once we interpret the results as evidence of failure, we’re much less likely to try to figure out what didn’t work and what to do next, and we’re much more likely to give up. At that point, the habit or behavior we were trying to change becomes even more entrenched than it was before we attempted to do something about it. And the goal we were trying to achieve seems even more distant.

A student in one of my classes reported struggling for several years with a particular issue of having to document, in detail, time spent caretaking a family member. Every time she tried and failed to find a system that worked, she interpreted it as evidence of personal failure. One day in class, she outlined something new to try. When she returned the following week, she was very excited, but not because the new system had worked. It hadn’t. What she was excited about was that when she realized that particular system didn’t work, rather than viewing it as more evidence of failure she was able to view it objectively. Because she was able to view it objectively, she didn’t waste time beating herself up over it. Instead, she immediately decided to try something else and that new system did work.

Confirmation bias is very powerful. If we believe we’re lazy or incapable or don’t follow through on anything, we’re likely to view the negative results of our actions as confirmation of our preexisting belief and then behave as though that belief is reality. So it’s important to remember that our automatic interpretations can’t always be trusted; sometimes we need to slow down long enough to question them.

Not everything you try is going to go smoothly or work out the way you hoped it would. Sometimes the road is slippery, under construction, or takes a detour. Noticing that what you tried simply didn’t work will allow you to use the information as feedback to help you determine the best way to correct your course—or to chart a brand new one.

Filed Under: Beliefs, Brain, Cognitive Biases, Habit, Living, Unconscious Tagged With: Behavior, Brain, Confirmation bias, Feedback Loops, Habit, Mind, Unconscious

Count your Yesses

May 28, 2015 by Joycelyn Campbell 2 Comments

YesAs Rick Hanson famously says, “Your brain is like Velcro for negative experiences and Teflon for positive ones.” That’s because your brain’s primary concern is your survival, so it’s primed to pay more attention to the negative. Positive things may indeed help you survive. But negative things can kill you. As far as your brain is concerned, it’s definitely better to be safe than sorry. It’s better to expect and prepare for a possible threat (there might be a tiger behind that bush) than to be surprised (and wounded or eaten) by that tiger.

It’s easy to forget that we’re operating with essentially the same brain our ancestors on the savanna had. But if you want to overcome your brain’s negativity bias, it’s important to remember that System 1, the unconscious part of your brain that runs you most of the time, doesn’t always deal effectively with the stimulation, stressors, and sheer volume of information you have to contend with in your daily life.

It’s easier for all of us to pay attention to the negative: the threats, the slights, the hurts, the things that fall apart or don’t go our way. We don’t have to make a point of looking for what isn’t working in order to find it. Our brain does that automatically.  Another aspect of our survival-based brain—its associative method of “thinking”—makes it easy to get on a negative track and stay there. One darn thing leads to another, meaning one similar thought reminds you of another similar thought. Before you know it, your mood and your attitude have soured, and your ability to refocus your attention has evaporated.

You can’t stop your brain from noticing the negative, and it wouldn’t even be a good idea to try. But neither do you have to give in to it. The advice to count your blessings comes to mind, but I find blessings to be a loaded word on several levels. I prefer to count my yesses. It’s a great way to turn the tide when I notice I’ve mentally starting traveling along that road to nowhere.

Although I tend to be pretty optimistic and upbeat, the first thing I noticed when I began this practice was how much easier it is to count my nos. Because the nos are brought to our attention by System 1, the unconscious part of our brain that is always on and processes 11,000,000 bits of information at a time, they come to mind immediately and automatically without any effort on our part. Counting yesses, on the other hand, requires intention, which is a function of System 2, the conscious part of the brain that is slow, lazy, and easily depleted.

The process of shifting my attention doesn’t just change the mental track I’m on; it also causes me to be aware of how influential my mental model of the world is at any given moment.

We don’t see things as they are; we see them as we are.

That quote has been attributed to several different people, but regardless of who said it, it’s true.

When you’re tired, stressed, or sick—or when life has dealt you some kind of blow—you simply have less System 2 attention available. So it’s easy for the nos to get the upper hand. A couple of weeks ago I went through a bout of food poisoning. During the illness itself and the two days that followed, the nos were abundant. I observed the downward trend in my thoughts, but I also understood what was happening. I was pretty sure my perspective would change once I got better (which it did), so I didn’t let the nos carry me too far downstream.

Someone I know regularly posts what she calls “The Daily Yes” on Facebook. It’s a prompt that works well for me because I don’t have a regular schedule for accessing Facebook, so I don’t always see it at the same time of day. But every time I do see it, I stop to read it. It doesn’t matter what the specific content is. It’s the word yes that’s my cue to pay attention to what’s juicy and zesty and working in my life—to who and what has said yes to me and who and what I’ve said yes to.

It’s easy for one no to outweigh many yesses, so much so that we may not even notice the yesses when they occur. That’s why I’ve found it helpful to make a list, whether it’s on paper or just a mental list. It reminds me that my brain does have a negativity bias—but that I don’t have to agree with it or go along for that particular ride.

Filed Under: Attention, Brain, Cognitive Biases, Consciousness, Living, Mind, Unconscious Tagged With: Attention, Brain, Intention, Mind, Negativity Bias

The Space-Mind Continuum

April 6, 2015 by Joycelyn Campbell Leave a Comment

distraction

We all have a limited amount of System 2 (conscious) attention to dispose of each day, and when we’ve exhausted it we can’t quickly or easily replenish it.

Every waking moment, you are making judgments about where to focus your attention. If you didn’t, you would be overwhelmed by the vast amount of sensory information in your surroundings. The ability to direct attention, a skill humans share with species as primitive as fruit flies, helps you process what is important to you at the moment and ignore what is not. —Ingrid Wickelgren, Scientific American

The problem is that if you don’t have enough System 2 attention available to direct your focus, System 1 (the unconscious) will focus on what it thinks is important.

You use your conscious attention for many different things, some of which are necessary and unavoidable. You can exhaust it on important matters and complex tasks, for example. Or when you’re sick or injured or worried about a friend or family member. But you also probably squander conscious attention bit-by-bit on dozens of minor things throughout the day. Even worse, you may be squandering it on the same minor things day after day. Many of these things are literally just occupying space, thereby limiting the conscious attention you have available.

Inner Space and Outer Space

The things that occupy space in your mind (inner space) and in your environment (outer space) have an effect on the way you think, how effective your thinking is, and even what you think about. For example:

  • It’s difficult to focus your attention, solve a problem, or complete a complex or demanding task when you’re preoccupied with another issue (inner space).
  • It’s hard to focus or to think clearly when the surrounding decibel level gets above 90 (outer space).
  • It’s difficult to avoid thinking about how utterly and completely disorganized you are every time you can’t find something—or what a sloth you are you when you can’t invite guests over for dinner because the dining table has become the repository for several months’ worth of mail, numerous unfinished projects, and the general detritus of your daily life (outer space).
  • It’s next to impossible to be present or attentive when you’re in the process of running through your mental to-do list (inner space).

The more things occupying your inner and outer space at any given time, the less System 2 attention you have available. And the less System 2 attention you have available, the more likely you are to be at the effect of System 1 (unconscious/autopilot) thinking.

The Trouble with System 1 Attention

System 1 attention—also called bottom-up attention—isn’t always bad. In fact, it’s essential to your survival. But as Winifred Gallagher writes in Rapt: Attention and the Focused Life:

Bottom-up attention automatically keeps you in touch with what’s going on in the world, but this great benefit comes with a drawback, particularly for postindustrial folk who live in metropolitan areas and work at desks rather than on the savannah: lots of fruitless, unwelcome distractions. Maybe you want to focus on your book or computer instead of the fly that keeps landing on your arm or that ambulance’s siren, but just like your evolutionary forebears, you’re stuck with attending to those insistent stimuli.

Not only do you have to contend with a host of fruitless, unwelcome distractions in your environment over which you may have little to no control, you are also continually creating additional distractions in your environment and in your head.

The result is that, moment-to-moment, rather than being deliberately focused, your attention is likely to be spent responding to stimuli.

That’s important because what you put your attention on shapes the quality of your life.

We all have a limited amount of conscious attention available. We can’t easily get more, but we can learn how to make better use of what we have. A good first step is to try to identify what claims–and can drain–our conscious attention.

Filed Under: Attention, Brain, Consciousness, Living, Mind, Unconscious Tagged With: Attention, Brain, Consciousness, Distraction, Focus, Mind

How Many of these Myths Do You Believe?

March 12, 2015 by Joycelyn Campbell 4 Comments

http://www.dreamstime.com/-image28475299These six beliefs are so pervasive they seem to be embedded in our culture. Most of them are meant to be motivational, but because they aren’t true, belief in these myths can have unintended consequences that harm rather than help. Ultimately, we need less external motivation and more straightforward education about how the brain and the mind actually work. Then we’ll be able to generate our own motivation—from inside.

Myth #1: We always have a choice.

The reality is that we rarely have a choice. The majority of our thoughts, feelings, and behaviors are the result of automatic brain processes. We operate on autopilot most of the time because that’s how our brain is wired. Contrary to popular belief, there’s not much we can do about that. But that’s neither an excuse nor a reason to give up. What we can do is reprogram some of our automatic behavior so it reflects what’s important to us and what we really want.

Myth #2: Anything is possible.

Sure there are lots of things we have the ability to change. But the reality is that we all have limits and constraints; we all face obstacles; and randomness plays a much greater role in our lives than we’d like to admit. No matter how many hours I put into practicing the violin, for example, if I have no musical talent (and I don’t), I will not be the next Jascha Heifetz or Joshua Bell. However, the more I practice the violin, the better a violinist I will become because although I may not be good, I can always get better.

Myth #3: To live a satisfying life, we need to identify our life purpose or passion.

The reality is that no matter how hard we search, we won’t find our life purpose because we don’t have one. In fact searching for a particular life purpose seems to lead more people to a state of paralyzing anxiety than it does to a sense of satisfaction or fulfillment. Giving up on the life-purpose myth can open the door to living with passion—which means identifying what we really want and then creating a big, juicy, satisfying life on our own terms.

Myth #4: It takes will power to achieve anything significant.

The reality is that will power is an unreliable resource that is easily exhausted. Will power and self-control are unequal to the task of changing habits or behavior or achieving big goals. We don’t need—and can’t get—more will power. What we do need is perseverance. Perseverance is what keeps us steadily moving toward the desired outcome regardless of setbacks or obstacles, adjusting course as we go. I call perseverance magic because it is.

Myth #5: If we focus our attention on the result we want, we’re more likely to get it.

The research has been in on this one for quite a while. The reality is that focusing on the end result (or outcome) of something we want actually decreases the likelihood we will get it. On the other hand, focusing our attention on the process—the individual steps or actions we need to take—increases the likelihood we’ll be successful.

Myth #6: We should always trust our gut.

The reality is that our gut instinct—otherwise known as intuition—is situation-specific and therefore fallible. Our unconscious (System 1) regularly makes suggestions to the conscious part of our brain (System 2). That’s what intuition is. If we know a lot about something or have a lot of experience in a particular area, we can probably rely on those suggestions. But intuition is not magic. In areas where we have no knowledge, skill, or experience, relying on intuition is a mistake. When intuition isn’t based on anything, it’s no better than a wild guess.

Letting go of these myths is one giant step toward creating a more deeply satisfying and meaningful life.

Filed Under: Beliefs, Brain, Choice, Consciousness, Living, Mind, Purpose, Wired that Way Tagged With: Behavior, beliefs, Brain, Choice, Habit, Mind, Purpose

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