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Intuition: Knowing without Knowing How We Know

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associative thinkingIntuition goes by many names: hunch, gut feeling, instinct, inkling, inner voice. Malcolm Gladwell refers to it as “rapid cognition.” Cognitive psychologist John Bargh calls it “automatic processing.”

No matter how we label it, what intuition is is the ability to “know” something without knowing how we know it.

One thing intuition is not is magical or mysterious or superior in some way to rational, logical thinking. It’s just different. The world is not divided into people who are intuitive and people who are not. We all rely on intuition every day.

Intuition is the result of the associative thinking that takes place in the unconscious (System 1). The unconscious sees patterns and connects dots our conscious brain (System 2) isn’t even aware of. It operates quickly and it’s always on. That’s because, by the way, it’s what keeps us alive. And keeping us alive is what our brain is designed to do. System 1 makes rapid-fire assessments and communicates them to System 2. When we become consciously aware of one of those assessments, we call it intuition. We could also call it jumping to conclusions.

Jumping to conclusions on the basis of limited evidence is important to an understanding of intuitive thinking. System 1 is radically insensitive to both the quality and quantity of the information that gives rise to impressions and intuitions. —Daniel Kahneman

System 1 reacts exactly the same way (jumps to conclusions) whether we have a clue or not. So sometimes its assessments are accurate and sometimes they’re not. Intuition is good for making short-term predictions when it’s based on training, experience, and practice. But even when the training, experience, and practice are in place, intuition is not good for making long-term predictions or forecasts. There are just too many unknown variables for it to account for.

There are a number of potential problems related to relying on intuition. One is that System 1 processing is highly context-dependent. That means that whatever is going on at the time—the weather, our state of mind, the time of day, the last thing we ate—can influence our thoughts. So an intuitive assessment reached under one set of temporary circumstances could be entirely different from the one reached under a different set of circumstances.

Another problem is that good intuition in one area of our lives where we have expertise doesn’t carry over to other areas where we don’t have comparable expertise.

A third and bigger problem with intuition is the strong feeling of confidence it often engenders, whether or not that confidence is warranted, because that sense of confidence is all too easy to confuse with clarity.

What You Can Do:

Don’t automatically assume your intuitive guesses are accurate across the board. Just because you feel confident about something doesn’t mean you’re right. If you are skilled or knowledgeable in an area, your intuition is more likely to be accurate—at least when it comes to short-term predictions. But if  you have no particular skill or knowledge, your intuition isn’t any better than a wild guess.

As Kahneman says, “Do not simply trust intuitive judgment—your own or that of others—but do not dismiss it, either.”

Additional Reading: How Important Is Your Need to Be Right? and Do You Confuse Clarity with Certainty?

How Important Is Your Need to Be Right?

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being rightA heavy investment in being right can lead to all kinds of problems, large and small, personally and interpersonally, even nationally and globally. The underlying source of our drive to be right is survival. Being right enhances our chances of staying alive. In the distant past, if we were wrong too often or about something really important—such as which food was poisonous or which animal was dangerous—we could have ended up dead.

Being and proving we’re right are knee-jerk reactions to perceived threats. Most of us no longer face the same daily threats to life our long-ago ancestors faced. But our brain doesn’t quite get that because it hasn’t changed all that much. It still operates the same way. To our unconscious (System 1), a threat is a threat is a threat—and that includes threats to our beliefs, our opinions, and our good feelings about ourselves and the people we care about. Furthermore, we not only want to see ourselves as being right, we want others to see us that way, too.

Our need to be right gets in the way of clarity in a couple of different ways.

First, refusing to acknowledge we could be wrong about something automatically clouds our judgment. It restricts what we are able to see and understand because we screen out anything that conflicts with the scenario in which we are right.

Second, an investment in being right creates a singular agenda. Rather than focusing on doing the right, or appropriate, thing in the situation, we’re more concerned about being right—or being seen as right—about what we’re doing.

When you argue and win, your brain floods with different hormones: adrenaline and dopamine, which makes you feel good, dominant, even invincible. We get addicted to being right. …Luckily, there’s another hormone that can feel just as good as adrenaline: oxytocin. It’s activated by human connection and it opens up the networks in our executive brain, or prefrontal cortex, further increasing our ability to trust and open ourselves to sharing. —Judith E. Glaser, Organizational Anthropologist

No one enjoys admitting they’re wrong, even to themselves. But we’re all wrong much more often than we’re right. And nobody’s perfect.

What you can do:
  • Recognize that you’re not alone: everyone has the same hardwired need to be right and to be seen as right.
  • If you’re feeling stuck about something, ask yourself if wanting to be right is getting in the way of your judgment or your ability to think clearly.
  • Remind yourself that you’re not still trying to survive on the savannah. Being wrong may be unpleasant or uncomfortable, but it’s highly unlikely to be fatal.

Additional reading: Anger, Adrenaline, and Arrogance: Addiction to Certainty and Do You Confuse Clarity with Certainty?

Ode to the Brain!

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Oh, the amazing brain. This Symphony of Science video is included in the playlist in an edutopia article (Five-Minute Film Festival: Learning and the Brain). It’s under four minutes. So just go for it and hit play. The article is also worth reading and all the other videos in the playlist are similarly short and awesome.

Ode to the Brain! is the handiwork of “John D. Boswell (melodysheep), creator of the web series Symphony of Science and a host of other unique musical remixes and projects.” The music can be downloaded here.

Searching for Clarity? Try Writing.

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writing

Writing is a great tool to use when you want to gain clarity about an issue you’re dealing with or are troubled by. This is not news. The catch is that in order to get the best results you need to be clear from the outset about what you want from your writing. You could just fill page after page in a notebook (something I did for quite a few years until I chucked the entire lot), but after you’re finished you may not be any clearer than you were to begin with. You might even be more confused.

Simply writing about a troubling issue can provide benefits, such as helping you feel better, but it isn’t the best way to get clarity.

There are two approaches to writing for clarity—flow writing and deliberate writing—that involve different ways of using the brain. The problem with simply writing about something is that it tends to muddle these two approaches, which means not getting the full benefit of either.

Flow Writing: Making Use of Associative Thinking

The unconscious (System 1) excels in associative thinking. It detects patterns and connects dots quicker than the conscious part of our brain (System 2) can. It’s a fast processor that sometimes sacrifices accuracy for speed. But it also has access to lots of information the conscious brain isn’t aware of.

Flow writing, which is also called free writing, is non-linear, non-rational, and non-logical. There’s no structure to flow writing. You just put your pen to paper and write quickly, letting the words “flow” without censoring or editing them. You don’t stop to think about what you’re writing. The best way to free your mind for flow writing is to set a page limit or use a timer. Flow writing is a good choice if you’re not entirely sure what the problem is. If you have a lot of thoughts swirling around inside your head, you can get them down on paper and take a look at them. But even with flow writing, you’ll get better results if you begin with a specific question to prime your unconscious to focus on the issue or situation at hand.

Deliberate Writing: Making Use of Logical, Linear Thinking

The conscious part of the brain is rational, logical, and linear. It operates at a much slower—more deliberate—speed than the unconscious. A good way to engage conscious thinking to gain clarity about something is to respond to a series of questions or prompts. While flow-writing casts a wide net in search of answers or information, deliberate writing narrows the search.

This 8 Step Problem-Solving exercise is an example of using deliberate thinking to gain clarity. You proceed through the sequence of questions or statements with the intention of reaching some type of resolution about the problem.

Integrated Writing: Making Use of Both Kinds of Thinking

There are times when either flow writing or deliberate writing alone will be sufficient. But integrating them can be much more powerful in terms of results. Integrated writing is synergistic rather than additive, which means the whole (the result) is greater than the sum of the parts you used to arrive at it. A few examples of integrated writing include:

10 minutes of flow writing (System 1 associative thinking) followed by writing the answers to a series of questions (System 2 logical, linear thinking). You can create your own set of questions or use the ones in the 8 Step Problem-Solving exercise.

Write Your Way Out of the Story. For instructions scroll to Antidote #3 in this post on rumination.

Go Deeper: This is a 4-part exercise that’s best to do in one sitting. Begin by writing a question at the top of a blank page and then flow write in response to it for 8-12 minutes. Next, reread what you wrote (engaging System 2), select a sentence or phrase, and write it at the top of another blank page. Flow write in response to this sentence or phrase for 8-12 minutes. Finally, reread both pieces (System 2), find a question—either one you asked in your writing or one that occurs to you after reading—write it at the top of a blank page, and flow write in response to it for 8-12 minutes. Then reread all three pieces and write a one-paragraph summary (System 2).

No matter which type of writing you decide to use, having an intention—being clear about what you’re doing and what you want to get out of your writing—is probably the most important element.

Got Free Will? Yes and No.

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free willDo we have free will? To some, the answer is yes, obviously we have free will. Many others say not so fast. It’s a thorny question that has only grown thornier over the past 30 years. That’s because we’re no longer focused so much on whether an external agent or force determines what we do. Now it’s an internal agent or force we’re concerned about—namely the unconscious part of our brain.

It’s probably apparent to most of us that we spend at least part of our time on autopilot—that is, behaving automatically, not consciously registering much of what’s going on around us, or not experiencing a sense of volition or agency. Stimulus A (whether internal or external) triggers reaction B. But the growing consensus of neuroscientists and others is that we spend not only part of our time, but most of our time, on autopilot. Some have tried to make the case that all of our behavior is automatic.

On the one hand, it’s hard to let go of the notion that we have complete control over our every thought, word, feeling, and deed. On the other, that’s a lot of responsibility and a tough row to hoe. The fact that, no matter what we think—or want to think—we don’t always feel in control sets up a conflict we’ve come up with some ingenious methods to resolve.

System 1, our unconscious, keeps us alive, filters what gets into conscious awareness, and initiates most of our thoughts, feelings, and behaviors. System 2, consciousness, very often just goes along with System 1’s recommendations. But not always. System 2 is capable of initiating thoughts and actions on its own, apart from what System 1 suggests. It can also veto System 1’s suggestions.

So one answer to the question about whether or not we have free will is “yes and no.” When it comes to habits, routines, or anything else System 1 is responsible for—when we’re operating on autopilot—we aren’t really acting freely. But when System 2 gives critical attention to System 1’s suggestions and either vetoes or sanctions them—or when System 2 initiates thoughts or actions of its own—we can say that we are acting freely.

There may be no outside agent forcing us to behave a certain way. But since we normally don’t consider the unconscious to be part of “I”—who we think of when we think about who we are—the unconscious feels quite a bit like an “other.” System 1 may be my brain, but it sure doesn’t feel like me.

“Yes and no” seems to be the best answer to the question of whether or not we have free will. It’s important to recognize the situations in which we operate on autopilot because if we think we’re making choices and acting freely when we’re not, we’ll be less likely to look for effective methods to change behavior we want to change, and we won’t be able to see things from any perspective other than our habitual one.

At the same time, if we don’t recognize the situations where we have the capacity to make decisions and act freely, not only will we be in trouble, society and the entire human race will be in trouble, too. Or is this just the norm—part of the human condition?

What do you think?

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