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Mind the Gap

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You experience the gap numerous times each day. Everyone does. The gap, in this case, is the discrepancy between what you expect will happen and what actually happens. Because your brain finds this gap to be very unsettling, it responds by rushing to close it (i.e., explain it) as quickly as possible. Ostensibly, the purpose of an explanation is to help you understand what’s happening—or give you the sense that you understand—so you can determine a course of action to take.

This is an automatic process that works reasonably well in a variety of situations, especially if they’re straightforward and/or familiar. Coming up with explanations is so automatic and so fast that you probably don’t stop very often to question the validity or accuracy of the expectations that gave rise to the gap that needs explaining.

But if your expectations are based on unfounded assumptions or an incorrect analysis of the situation—or if they are missing critical information—then your explanation is bound to be flawed. And it turns out that most such explanations are flawed.

In truth, when we set out to explain our actions, they are all post hoc explanations using post hoc observations with no access to unconscious processing. Not only that, our left brain fudges things a bit to fit into a makes-sense story. Explanations are all based on what makes it into our consciousness, but actions and the feelings happen before we are consciously aware of them—and most of them are the results of nonconscious processes, which will never make it into the explanations. The reality is that listening to people’s explanations of their actions is interesting—and in the case of politicians, entertaining—but often a waste of time. —Michael Gazzaniga, Professor of Psychology, UC Santa Barbara

You can’t avoid having expectations. If your brain wasn’t predictive, you wouldn’t be able to function in the world you find yourself in. But those predictions are based, to a great extent, on the mental model the unconscious part of your brain maintains of what’s normal for you. Naturally, you feel pretty confident about them. But the degree of confidence you have in your explanations is not a reliable guide to their validity or accuracy.

When the gap is generated by a flawed explanation based on unfounded expectations, the action you take to correct or respond to it won’t get you the result you want. Instead you will be faced with yet another gap to explain and contend with. Continuing down this winding road can take you very far afield from your original destination.

As a result, the conscious part of your brain (the part you think of as “I”) may become more and more dissatisfied, frustrated, and even confused. You may give up or at least feel like giving up. The unconscious part of your brain, on the other hand, is likely to be quite satisfied with this state of affairs.

We have a big brain capable of greatness with hardwiring for survival. –David DiSalvo

The unconscious part of your brain is, as Cormac McCarthy put it, “a machine for operating an animal.” This particular machine’s prime directive is survival, and it thinks the best way for you to survive is to maintain your status quo. It has a variety of tricks up its sleeve to deceive you into thinking you’re moving forward when, in fact, you’re expending a lot of mental energy running in place on the hamster wheel.

The Myth of Self-Sabotage

Self-sabotage is a great example of an explanation created to account for the gap between the expectation that our behavior ought to be based on our conscious intentions and the experience of doing something other than what we consciously intend to do. If you accept the self-sabotage explanation, the logical action to take is to try to determine how and why you’re sabotaging yourself. This is a diversionary expedition that leads to a dead end. It contributes nothing in the way of helping you change your behavior.

The expectation that our behavior ought to be based on our conscious intentions is based on several unwarranted assumptions. The reality is that since we operate on autopilot most of the time, most of our behavior is generated by unconscious impulses, not by conscious intentions. And the unconscious part of our brain wants to maintain the status quo. You’re far more likely to keep doing what you’ve been doing than you are to do something different.

You may not like it, but the fact that you don’t always do what you consciously intend to do should not surprise or confound you. The logical action to take (instead of trying to figure out how and why you’re sabotaging yourself) is to retrain your brain to make the desirable behavior part of the status quo.

When you follow the path of least resistance by unquestioningly going along with your brain’s interpretation of events and behaviors, you end up digging yourself deeper into your rut. If you want to expand your mental model, change your direction, and give yourself more opportunities to succeed, one of the best things you can do for yourself is to develop the habit of questioning your expectations.

Objective Means to Subjective Ends

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An objective is…objective. It’s generally specific and quantifiable. A dictionary might define an objective as something you’re working toward, such as a goal or the completion of a project. You may or may not succeed in reaching the goal or completing the project, but you’ll know whether or not you achieved your objective.

One objective may be a single step in the process of completing a larger objective. Maybe you undertake to read a particular book in order to successfully complete a class that is part of your goal of obtaining some type of certification or qualification. You’ll know whether or not you finished reading the book, successfully completed the class, and obtained the certification.

But why are you working toward that certification? What aspects of your status quo are you aiming to change? The objective change is obvious: you will have the certification or qualification you didn’t have before. However, the subjective change—your desired outcome—is likely to be much less clearly defined, if even considered.

This isn’t to say you don’t have an explanation for why you want to do something—or at least why you think you want to do it. Explaining ourselves to ourselves comes naturally to humans. You may also be clear about the potential benefits of succeeding with your objective. But having good reasons and being aware of the benefits are not the same as identifying your desired outcome.

Why (to) Ask Why

You could be going on a job interview because you hope to get hired or because you’re thinking about quitting your current job and are testing the waters or because a relative hooked you up and you feel obligated…or…or…or. Those are some reasons you might have for keeping the appointment for that interview.

Assuming you hope to get hired, why? Maybe it’s simply to earn enough to pay your bills. Or maybe you want to move up into a more challenging or more prestigious position. You might be seeking a congenial group of co-workers to expand your circle of friends. Or you might want a calmer work environment with less stress than you now have. Or you’d like a more stimulating environment. It could be a combination of factors.

If you’re clear about what you hope will happen as a result of getting the job, you’ll be better able to evaluate whether or not to take it if it’s offered to you. At the interview itself, you’ll be able to ask more informed questions and pay attention to things that are relevant to your concerns. Knowing the desired outcome you’re looking for is pretty important since it increases your chances of getting it.

But if you accept the job offer without having identified your desired outcome, you set yourself up for the possibility of being disappointed. Maybe the money’s good and the work is interesting but you wouldn’t get to interact with very many other people—and it turns out the social aspect is really important to you. In fact, you realize you would be willing to earn less in exchange for having more interpersonal interaction.

Reality Check

In addition to changing jobs, we get into or out of relationships, take up hobbies, move from one part of the country to another, decide to go back to school (or drop out), sign up for a gym membership, start a diet, buy a complete new wardrobe—or a set of patio furniture or an expensive camera or a car. We not only fail to identify our desired outcome, we also fail to identify potential obstacles we’re likely to face along the path to getting it.

Included in the “Reality Check” exercise my clients complete when filling out a Goal Action Plan are these three questions.

  1. Imagine a positive vision (fantasy) of achieving your desired outcome and describe it. How will your status quo be changed?
  2. Describe your current reality in regard to your desired outcome.
  3. Compare your positive vision of success with your current reality.

It’s important to remember that if all you do is generate and focus on a positive vision of your desired outcome without doing anything else, you are less likely to be successful in achieving it because you will have tricked your brain into thinking you’ve already got it.

Answering all three questions is a form of mental contrasting that can help you see your situation more realistically and identify the obstacles to achieving your desired outcome. If you know the obstacles you’re likely to face, you can figure out how to deal with them ahead of time instead of being blind-sided by them. Or you may realize there’s an obstacle big enough to be a deal-breaker, at least for now.

When we perform mental contrasting, we gain energy to take action. And when we go on to specify the actions we intend to take as obstacles arise, we energize ourselves even further. —Gabriele Oettingen, Rethinking Positive Thinking

Evaluate and Motivate

The more clearly you can visualize your desired outcome the better you’ll be able to evaluate how likely it is that the action you’re contemplating is the best path to getting there. If it is, great! That clarity can be highly motivating. If it isn’t, that’s great, too, because you can change or revise your plan and save yourself the time, energy, and effort of going off on a wild goose chase.

The more time, energy, or effort it will take to attain your objective, the more imperative it is that you identify your desired outcome. The unconscious part of your brain is hooked on instant gratification, but changing the status quo tends to be gradual, mundane, repetitious, and tedious. Being able to remind yourself not only what you’re aiming for (the objective means) but also why it’s important to you (the subjective end) will go a long way to keeping you focused and on track.

Developing the habit of identifying your desired outcome is useful in all kinds of every-day situations, such as responding to a social media post, attending a staff meeting, choosing a book to read, or planning a vacation. It’s a truism because it’s true: it’s considerably easier to get what you want if you know what that is.

Adapted from a previous post, D Is for Desired Outcome.

Elementary, My Dear Watson*

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When you’re trying to solve a complex problem, determine a course of action, or evaluate others’ conclusions, you’ll need to engage logical System 2 reasoning, which is the opposite of System 1’s quick assessments.

I never guess. It is a shocking habit—destructive to the logical faculty. —Sherlock Holmes in The Sign of Four

It can be helpful to understand different types of reasoning, be able to identify the type—or types—of reasoning that are being applied in a given situation, and know how accurate each type is likely to be.

But recognizing and/or applying a reasoning process to your problem or evaluation process isn’t enough to guarantee that the outcome of that reasoning process will be sound or accurate. Skillful reasoning doesn’t compensate for faulty premises or missing or biased information.

The following descriptions (but not the examples) of deductive, inductive, and abductive reasoning were provided by Alina Bradford, writing in Live Science (livescience.com).

Deductive reasoning: conclusion guaranteed

Deductive reasoning is a basic form of valid reasoning. Deductive reasoning, or deduction, starts out with a general statement, or hypothesis, and examines the possibilities  to reach a specific, logical conclusion, according to the University of California. The scientific method uses deduction to test hypotheses and theories. “In deductive inference, we hold a theory and based on it we make a prediction of its consequences. That is, we predict what the observations should be if the theory were correct.  We go from the general—the theory—to the specific—the observations,” said Dr. Sylvia Wassertheil-Smoller, a researcher and professor emerita at Albert Einstein College of Medicine.

In deductive reasoning, if something is true of a class of things in general, it is also true for all members of that class. For example, “All men are mortal. Harold is a man. Therefore, Harold is mortal.” For deductive reasoning to be sound, the hypothesis must be correct. It is assumed that the premises, “All men are mortal” and “Harold is a man” are true. Therefore, the conclusion is logical and true.

Examples:

  • It is dangerous to drive on icy streets. The streets are icy now so it is dangerous to drive now.
  • All birds have feathers and robins are birds, so robins have feathers.
  • Elephants have cells in their bodies and all cells have DNA, so elephants have DNA.

[Caveat: Deductive inference conclusions are certain provided the premises are true. It’s possible to come to a logical conclusion even if the generalization is not true. If the generalization is wrong, the conclusion may be logical, but it may also be untrue. For example, the argument, “All bald men are grandfathers. Harold is bald. Therefore, Harold is a grandfather,” is valid logically but it is untrue because the original statement is false.]

Inductive reasoning: conclusion merely likely

Inductive reasoning is the opposite of deductive reasoning. Inductive reasoning makes broad generalizations from specific observations. “In inductive inference, we go from the specific to the general. We make many observations, discern a pattern, make a generalization, and infer an explanation or a theory,” Wassertheil-Smoller told Live Science. “In science there is a constant interplay between inductive inference (based on observations) and deductive inference (based on theory), until we get closer and closer to the ‘truth,’ which we can only approach but not ascertain with complete certainty.”

Even if all of the premises are true in a statement, inductive reasoning allows for the conclusion to be false. Here’s an example: “Harold is a grandfather. Harold is bald. Therefore, all grandfathers are bald.” The conclusion does not follow logically from the statements.

Examples:

  • John is a financial analyst. Individuals with professions in finance are very serious people. John is a very serious person.
  • Jennifer leaves for school at 7:00 a.m. and is on time. Jennifer assumes, then, that she will always be on time if she leaves at 7:00 a.m.
  • The water at the beach has always been about 75 degrees in July. It is July. The water will be about 75 degrees.
Abductive reasoning: taking your best shot

Another form of scientific reasoning that doesn’t fit in with inductive or deductive reasoning is abductive. Abductive reasoning usually starts with an incomplete set of observations and proceeds to the likeliest possible explanation for the group of observations (Critical Thinking Skills, Butte College). It is based on making and testing hypotheses using the best information available. It often entails making an educated guess after observing a phenomenon for which there is no clear explanation.

Abductive reasoning is useful for forming hypotheses to be tested. Abductive reasoning is often used by doctors who make a diagnosis based on test results and by jurors who make decisions based on the evidence presented to them.

Examples:

  • Given a particular set of symptoms, a medical doctor needs to determine the diagnosis that would best explain most of them.
  • Jurors have to decide whether the prosecution or the defense has the best explanation to cover all the points of evidence although additional evidence may exist that was not admitted in the case.

While using one of these three types of reasoning is a function of System 2 (conscious) cognition, evaluating them—and their results—is an example of metacognition, which is a higher order of System 2 cognition. Metacognition is a skill you can develop to help you think smarter and improve outcomes in all areas of your life.

I cannot live without brain-work. What else is there to live for? —Sherlock Holmes in The Sign of Four

*This quintessential Sherlock Holmes quote was never actually uttered in any of Conan Doyle’s stories about him.

No ToE (Theory of Everything)

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I have enjoyed learning about and working with the Enneagram for the past couple of decades because it describes—amazingly accurately—how we humans actually function. I’ve gotten to know myself much better as a result and have learned to curb some tendencies and to live with some shortcomings. It has also been an invaluable tool for working with clients in various situations and capacities. Maybe best of all, I’ve learned to laugh at myself, at least a little. And I’ve gotten to know others on a deeper level.

But sometimes I think we ask too much—or expect too much—of the Enneagram. As comprehensive and amazing as it is, the Enneagram can’t and doesn’t explain everything there is to know about us. It is not the personality equivalent of a Theory of Everything.

One aspect of the Enneagram that has become increasingly popular over the past 10 years is identifying the so-called Instinctual Variants, and more recently Instinctual Variant Stacking. The concept seems to have originated with Oscar Ichazo, but it has been considerably expanded and given greater significance than it once had. The purpose of the Instinctual Variants, and the stacking thereof, appears to be to try to explain the differences within types. (This is what I’ve read, not just my interpretation.)

Well, of course there are differences within types. And there are all kinds of things that could explain them, most of which have nothing at all to do with the Enneagram. Over a dozen years ago, my then partner in crime Elizabeth Libbey and I devoted a great deal of time and effort reviewing a large portion of Enneagram literature and looking at how the Enneagram maps onto or corresponds with other psychological, sociological, and neurological research. We found a solid basis for the Stances (Aggressive, Compliant, and Withdrawing), but nothing comparable in regard to the Instinctual Variants. In fact, I came across research results that flatly contradict the idea (held by many in the Enneagram community) that “instincts” have anything whatsoever to do with actual biological instincts. That’s why I don’t write about that particular topic.

Trying to fit all the disjointed, fractured, and misshapen pieces of us inside the Enneagram doesn’t seem realistic or useful to me. And I wonder if that isn’t what turns some people off about personality typing systems. What I’ve learned about the brain and mind supports the idea that who we are is much more complex than that. There are aspects of ourselves we will never completely know or be able to explain, as much as we may be driven to search for such explanations. I also think that’s a good thing!

Originally posted in ninepaths.com.

5 Reasons to Study the Enneagram

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We move through this world under the impression—some would say the illusion—that we’re consciously choosing all of our thoughts, feelings, and behaviors. But most of the time we’re operating on autopilot, stuck on the hamster wheel, doing the same thing over and over again, in spite of our best intentions.

The Enneagram provides a window into our habits of thinking, feeling and behaving. The result is that the more we know, the less we’re at the effect of the programs that are usually running us.

As a system for describing our basic temperament or personality, the Enneagram is comprehensive, multifaceted, and accurate. It requires a bit of effort to fully grasp, so if you’re wondering why you should bother–what’s in it for you–here are five good reasons to learn more about the Enneagram:

1. You’ll Be Able to Let Yourself Off the Hook.

A surprising amount of what we perceive of as our own individual quirks, flaws, and shortcomings are not the result of our upbringing or personal experiences—or the fact that we’re stubborn, wrongheaded, or lack any semblance of willpower. It’s just the way we’re wired. That means we don’t need to continue expending time and energy trying to figure out why we’re that way or attempting to fix ourselves. The Enneagram offers a short-cut to self-awareness and self-acceptance, which is very powerful ground to stand on.

2. Other People Will Make You Less Crazy.

Even when you don’t know what someone else’s type is, just being aware of the fundamentally different perspectives and attitudes of each type can be eye-opening. That awareness makes it a lot easier to cut the other people in your life some slack and stop expecting them to be who they’re not. It also makes it less likely they’ll be able to push your buttons as often and as easily. Our differences don’t always have to be frustrating or divisive. They can be a source of humor and even a way to connect.

3. You Can Stop Banging Your Head Against the Wall.

Do you ever feel like your life is the one Narcotics Anonymous was referring to when they defined insanity as doing the same thing over and over again and expecting different results? If so, take heart. The Enneagram explains how we get into our particular ruts of behaving, thinking, and feeling—and then offers a range of alternatives to try out from among the other types. Knowing your type is also extremely helpful—maybe even essential—if you are in the process of attempting to change your behavior.

4. It’ll Make You Smarter, Improve Your Memory and Mood, and Keep Your Brain Healthy.

Learning about the Enneagram may not add measurable points to your I.Q., but brains crave challenge and stimulation in order to maintain their plasticity. Learning something new actually changes your brain physically by not only increasing synaptic connections, but also growing new neurons—no matter how old you are. That’s one of the main ways to keep your mind sharp and flexible and your memory intact. These neuronal interconnections in our brains affect our behavior, thoughts, and feelings on a daily basis. You can definitely nurture your neurons by learning about the Enneagram.

5. It Has What You’re Looking For.

On the psychological level, the Enneagram is a great tool for anyone who’s on a journey of personal exploration or wants to change old, outmoded patterns of behavior. On the interpersonal level, it can help you deepen your relationship with your partner or develop clearer communication with friends and family members. At work, it can help you get along better with your co-workers, understand your boss, and become more effective. What you take from it depends on how you come at it and what it is you’re looking for.

I learned about the Enneagram 20 years ago when I was working as a substance abuse counselor and trained to become a Certified Enneagram Instructor. Not only did the Enneagram help me get a handle on some of my own automatic (System 1) behavior, it was the single most effective tool I ever found for working with my clients.

The work I do now is based on the most recent understanding of the mind and brain that neuroscience and psychology can provide. And once again I have found the Enneagram to be an invaluable tool, in this case for identifying my clients’ automatic behavior and tendencies.

Many of us want to increase our self-awareness, but we can’t pay attention to everything. The Enneagram points us in a direction that allows us to see how we tend to operate, in both positive and constructive ways and in negative and sometimes destructive ways. It’s one way to find out some of what’s in our particular mental model. Since the contents of our mental model are not directly accessible, I see the Enneagram as a short-cut to self-awareness.

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joycelyn@farthertogo.com
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